The VIRNCET Remote, which is real-time remote co-working service, ensures the information and issues related to field to be shared so that workers can immediately deal with their works wherever they are. Precision and efficiency of the task can be increased by maintaining the familiar working environment which also guarantees the faster and convenient co-working.
Various device compatibility
Compatible with various devices such as SmartGlasses (including Hololens 2), web browser, smart phone,tablet, 360 neckband and USB camera, which are suitable for user environment.
Utilize various collaboration tools including AR Guide feature
Various communication tools are supported to enhance the intuition and deliver the meaningful information.
Seamless remote collaboration
Low CPU usage and optimization of data transfer allow higher quality of collaboration. Increased security by deploying a server within customer’s secured network or cloud server.
Language barrier mitigation
The translation feature removes language barrier. The users can experience higher communication velocity and work efficiency.
Multilateral Communication
Maximum 6 individuals can be participating while co-working in various types of circumstances regarding the task, which enable them to communicate in real time.
AR Drawing and Pointing
With Visual SLAM technology, users can pointing specific spot of the contents. User's drawing on the contents can be augmented directly, which ensures users to make precise direction and achieve faster co-working.
Video Quality Setting
If quality of the video is considered to be inadequate, in accordance with network environment, best suitable video quality(Maximum FHD) will be provided. Users can choose the quality of the video so that they can communicate easily when they are co-working with others in real time.
Share and attach files
The information can be shared among users via CollaBoard. The various formats of files can be attached and downloaded from the chat box.
Translation feature
Remove the language barrier with STT (Speech To Text) / TTS (Text To Speech) which supports 9 different language translation.
Screen Recording
Real time video recording (Maximum FHD) and information shared during work can be saved and modified, which leads to understanding the problem and enhancement of the work efficiency.
PC Specifications (MS)
Recommended Specifications
(Equivalent or higher)
Browser
Chrome version 76 or higher
OS
Windows 10
CPU
Intel Core i5-8400 or higher
RAM
8 GB or higher
Mobile Specifications (Android)
OS
Android 8.0 or higher
CPU
Octa Core 2.3GHz or higher
RAM
4 GB or higher
- Compatible model: Realwear HMT-1
- Minimum firmware: Version 10.0.0
- Recommended firmware: Version 12.0.0
* This User's Manual is written based on firmware version 12.0.0.
Network speed affects video call quality. A minimum 3 Mbps (recommended 100 Mbps) of network environment is required.
VIRNECT Remote requires a microphone and speaker (or headset) on all devices.
Server for recording: CPU 3.0 GHz or higher
The user manual is based on Public Service (the rental type). Due to the characteristics of the server functionality, there may be differences between the Private Service (the owned type) and the Public Service (lease) service.
Please check the latest revised User's Manual on the VIRNECT website (https://virnect.com).
For server recording, the minimum specification is required for smooth recording.
Lower specifications may not support 1080p resolution recording.
The available devices and features of remote collaboration on VIRNECT Remote differ depending on the role. Please see the table below.
1.1 AR Sharing In Computer / Laptop
[Share AR] : Point the AR arrows on the live video or start AR drawing.
[Share AR] is enabled only when the site worker's device supports AR.
[Share AR] cannot be used with SmartGlasses(Link Flow) / PC as it doesn’t support AR.
Can be used with a device installed with AR Core (Google Play Services for AR) that has OS version with Android 8.0 or higher. The AR features can be used on smartphone models such as Samsung Galaxy S7 Note 8 or higher and LG G6 or V30 or higher.
4. If you select [Share AR], a pop-up window for permission to share AR will come up on the worker’s device. Share AR can start only when the worker clicks [Start] to grant permission.
5. If the worker cancels the permission, exit and then rejoin the remote collaboration to start Share AR.
6. Once Share AR starts, it recognizes the real world by analyzing the worker's video in real time.
7. [AR Pointing] : Point the AR technology-applied arrows on the real-time video with AR Pointing. Even when the worker's device is shaking or moving, the arrows will be still at the first locations detected in the real world. You can create up to 30 arrows. If you create more than 30 arrows, the oldest arrows will be removed, and only the 30 most recently created arrows will be seen.
8. [Select a Color] : Select a color for pointing.
1.2 AR Sharing In HoloLens 2
1. Point the AR arrow on a real-time video using AR pointing. Even if the participant's device is shaking or moving, the arrow remains attached to where it was originally pointed in the real world. You can create up to 30 arrows; if you create more than 30 arrows, older arrows will be overwritten, and you can see only the 30 most recent arrows.
2. Each time you select a palette, the AR pointing color changes.
3. Undo your last action.
4. Redo your last action.
5. Delete the entire work. Deleted work cannot be restored
1.1 CollaBoard In Computer / Laptop
1. [CollaBoard] : Share images or PDF files and additional information through Drawing and Text.
2. Continue to share the real-time video.
3. Import a file by clicking the [+] button.
4. Print the list of files uploaded to the file server, and share a file with other members by double-clicking the file (Participants can only view the file list).
5. PDF files are automatically converted and shared page by page.
6. [Shared Files List] : Shared files are seen in the [Shared Files List].
7. [Drawing Mode] : Provide additional information in real-time by drawing on the file being shared.
8. [Line Thickness] : Set the thickness of drawing lines.
9. [Text Mode] : Provide additional information in real time by writing text on the file being shared.
10. [Text Size] : Set the text size.
11. [Select Color] : Set the color and transparency of your drawing and the color of text.
12. [Undo] : Reverse your last action.
13. [Redo] : Redo your undone action.
14. [Delete] : Delete all your actions only. Deleted work cannot be undone.
15. [Delete All] : Delete all actions performed by all participants. Deleted work cannot be undone (Activated
only for the leader).
16. [Save] : Save the selected file to the PC as an image including additional information.
17. If you leave the remote collaboration, all contents of the [CollaBoard] will disappear. You can see the authoring information of the shared file in the [List of Shared Files] as well.
1.2 CollaBoard In HoloLens 2
1. [CollaBoard] : All participants can upload files to share or view images shared by the leader.
2. Fix the position of the window using the pin.
What is difference between a remote collaboration room and an open room?
Remote Collaboration Room : Only members/groups selected by the leader can participate. After creating a collaboration room, the leader can invite additional members, but not guests.
Open Room : All members of the Workspace can freely participate. Not only the leader but the members can invite others using the access URL. Those who do not have an account can also be invited as guests.
How actions you can perform are as follows ?
Hand ray
Point one finger at a distant object and select it as if pinching with two fingers. The selected object can be rotated freely on 3D Viewer.
Pinch and Rotate
Hold an object by using two fingers as if pinching it and rotate it using your wrist.
Grab
Hold an object as if pinching with two fingers and move it to the desired location.
Is that live stream can create in Phone/Tablet/HoloLens 2
Can but its only available open session for any participants to join. If want create session for advance or add certain members only can do in browser based.
Can log in more then one device at same time ?
Cannot. You only can log in(same account) with one device at same timing. Multiple device log in not available for VIRNECT Remote.
If you forget the password?
Contact the user of the Workspace Administrator account (Master/ Manager).
Password must be
A password must be between 8 and 20 characters and contain at least 3 combinations of uppercase/lowercase letters, numbers, and special characters (.,!,@,#,$,%, etc.). Consecutive numbers or 4 or more same letters cannot be used as a password.
why I cannot log in Phone/Tablet ?
If you enter the wrong password 5 times, your account will be locked, and you will have to reset the password through [Reset password].
What kind of network environment does it require?
It is available on general Internet environments: wireless Internet such as WiFi, LTE, hotspot through a wireless router, and tethering, and wired Internet when using a PC.
For a deploy solution, it is available only when a wireless network (security network) is established through a router (wireless router). If the internal and the external networks are interconnected, the network can be establish and linked through customization according to the security policy.
How important role who handle VIRNECT Remote from PC?
The guider must teach the VIRNECT Workstation and give instructions correctly that can easily assist by the worker from other side. The 3D arrow tools in VIRNECT Workstation used correctly while pointing every parts or things from your PC.
How do I remove a participant from a collaboration?
You can remove invited members as a 'leader' in the following two ways:
- During collaboration, select [Remove] from the participant's information menu
- Select [Remote Collaboration] menu on Home screen > Detailed information of the collaboration> [Participant Information ] > [Remove]
How do I end created collaboration?
Created collaboration can end under the following two conditions: When all participating members have ended collaboration access, collaboration sessions without connected members are not maintained and automatically deleted. If you temporarily disconnect collaboration in progress, you can check the list of collaborations in progress from the [Remote Collaboration] menu on the Home screen. The 'leader' can delete the collaboration that they have created.
How do I use AR sharing?
The [AR Sharing] function can be used when the worker's device is Android 8.0 or higher and the AR Core App provided by Google is installed. When the 'leader' sends a request to run the [AR Sharing] feature to a worker, the worker's Android device must accept the authorization to use AR. If rejected, the AR function will no longer be available in the collaboration. (To use the function again, you need to create a new collaboration.) You can start the AR pointing mode by accepting the authorization. After that, you can change to the AR drawing mode in the menu on the 'leader' screen.
How do I use the collaboration board?
The [Collaboration Board] menu is a function to share an image/PDF document with participating members. It can be controlled in the 'leader' role. You can share files in the following two ways. - After using the [Capture] function in the [Real-time Share] menu, share the captured image file through the [Image Sharing] function. - Share images/PDF documents stored in the device's storage by uploading files to the [collaboration board] menu. More detailed communication is available through drawing and text, etc. on the shared screen.
How do I use the pointing function in real-time sharing?
Pointing is a function to guide the exact location by displaying a point at the location with a mouse click or screen touch on the shared video screen.
The pointing function can be used by all roles accessing the collaboration. However, it cannot be used on smartglasses where screen control is difficult. You can restrict authorization to pointing in the 'leader' role. After accessing the collaboration, you can assign the authorization to participating members by turning on and off the [Participant Pointing] menu in the [Environment Settings] menu.
How do I start collaboration?
To start collaboration, first log in to VIRNECT Remote 2.0 via Web or App.
[Web]
1. Click the [Create remote Collabo] button at the top of the screen.
2. Select more than one member to start collaboration with from the [List of available members] on the right side of the pop-up window of [List of available members].
3. Fill in the [Profile image of Collabo], [Collabo name], and [Collabo description] if you want to.
4. Click [Start] at the bottom of the pop-up window to move to the collaboration connecting screen and send invitations to the selected members.
5. Once the members accept the invitation, collaboration starts.
[Mobile]
1.Click the [Member] menu at the bottom of the app you logged in.
2. Select more than one member to start collaboration with.
3. Click [Call] at the bottom right to move to the collaboration connecting screen and send invitations to the selected members.
4. Once the members accept the invitation, collaboration starts.
[Smartglasses: Realwear HMT-1 / HoloLens]
1. Log in to the app to see the Member List screen.
2. Select one member to start collaboration with from the member list.
3. You are automatically moved to the collaboration connecting screen, and an invitation alert is sent to the selected member.
4. Once the member accepts the invitation, collaboration starts.
For more further information, click the link (Remote user manual - HoloLens 2)