Embedded Files
>Before You Start
Before you get started, make sure you have the following available :-
A network connection.
You'll need to connect your HoloLens to a network to set it up. With HoloLens 2, you can connect with Wi-Fi or by using ethernet (you'll need a USB-C-to-Ethernet adapter). The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect.
Learn more about the websites that HoloLens uses.
A Microsoft account.
You'll also need to sign in to HoloLens with your work account, if your organization owns the device. If you don't have a Microsoft account, go to account.microsoft.com and set one up for free.
A safe, well-lit space with no tripping hazards. Health and safety info.
The optional comfort accessories that came with your HoloLens, to help you get the most comfortable fit.
>First Time Sign In
The first time you start your HoloLens 2, your first task is to set up Windows Holographic. When you start your HoloLens, you will hear music and see a Microsoft logo.
You will see a hummingbird flying around.
It will follow your hand.
>Set Up Window
The first time you start your HoloLens 2, your first task is to set up Windows Holographic. When you start your HoloLens, you will hear music and see a Microsoft logo.
Select your language.
Select your region.
Calibrate HoloLens to your eyes. If you choose to skip calibration, you'll be prompted the next time you log in.
First, you'll adjust your visor.
2. To calibrate, you'll look at a set of targets (referred to as gems). It's fine if you blink or close your eyes during calibration, but try not to stare at other objects in the room or physical space. HoloLens uses this process to learn about your eye position so that it can better render your holographic world.
3. After calibration, holograms will appear correctly even as the visor shifts on your head. Calibration information is stored locally on the device and is not associated with any account information. For more information, see Calibration data and security.
Connect to the internet (select Wi-Fi or your ethernet connection).
HoloLens sets your time zone automatically based on information obtained from the Wi-Fi network. After setup finishes, you can change the time zone by using the Settings app.
HoloLens 2 will search and apply an Autopilot profile if one exists. No action is needed on this screen.
Click Accept on the licensing screen.
Sign in to your user account. You'll choose I own it.
Setup Iris sign-in by selecting Next. You will go through a similar experience to the eye calibration. Select Done when the scan is complete. You may also select Skip to bypass this step.
You'll setup a PIN to log into the device. This PIN is device specific.
Select whether to enable speech on HoloLens 2.
Select whether to enable location on HoloLens 2.
Select your telemetry level. If you can, please enable Optional telemetry. This information really helps the HoloLens engineering team.
Learn how to use the start gesture on HoloLens 2.
Congratulations! Setup is complete and you're ready to use HoloLens!
>Add Other User
Previously the Sign-in screen showed only the most recently signed in user, as well as an 'Other user' entry point. We have received customer feedback that this not sufficient if multiple users have signed into the device. They were still required to retype their username etc.
Introduced in this Windows build, when selecting Other user which is located to the right of the PIN entry field, the Sign-in screen will display multiple users with have previously signed into the device. This allows users to select their user profile and then sign-in using their Windows Hello credentials. A new user can also be added to the device from this Other users page via the Add account button.
When in the Other users menu, the Other users button will display the last user signed into the device. Select this button to return to the Sign-in screen for this user.
1. Select Other User Option
2. Select Add Account
3. Select Other User Option
4. Select Add Account
5. Tap sign in button
6. Enter your email address
7. Enter your Microsoft password
8. Enter your phone number
9. Enter the code number to verify your phone number.
10. You'll setup a PIN to log into the device. This PIN is device specific.
11. Select whether to enable speech on HoloLens 2.
12. Select whether to enable location on HoloLens 2.
13. Select your telemetry level. If you can, please enable Optional telemetry. This information really helps the HoloLens engineering team.
14. Learn how to use the start gesture on HoloLens 2.
>Power Menu From Start
A new menu that allows the user to sign out, shut down and restart the device. An indicator in the HoloLens Start screen that shows when a system update is available.
How to use
Open the HoloLens Start screen using the Start gesture or saying "Go to Start".
Notice the ellipsis icon (...) next to the user profile picture :-
3. Select the user profile picture using your hands or the voice command "Power".
4. A menu appears with options to Sign out, Restart or Shut down the device :
5. Select the menu options to sign out, restart or shut down your HoloLens. The Sign out option might not be available, if the device is set up for a single Microsoft Account (MSA) or local account.
6. Dismiss the menu by touching anywhere else or closing the Start menu with the Start gesture.
Update indicator
When an update is available, the ellipsis icon will light up to indicate that a restart will install the update. The menu options also change to reflect the presence of the update.
>Forget Pin
Solution 1
If you forgot pin number or password to Sign In HoloLens 2 :-
It’s no option “I Forgot My Pin” in HoloLens 2.
So, you can select the web Sign In option.
And it will ask for the Microsoft password, just enter the password.
*If you forget Microsoft password, You click the “I Forget PIN”.
And now you can Sign In HoloLens 2 by the Web Sign - In option.
You can set new PIN or Password once Sign In.
If you forgot your PIN number or password, you can use alternative way which is web sign-in option. You can select the option and sign in by Microsoft account.
Enter your Microsoft account password and tap Sign in button. You can easily enter your account in HoloLens 2. Once Sign In you can change your new PIN or Password.
Solution 2
If you forgot pin number or password to Sign In HoloLens 2 :-
It’s no option “I Forgot My Pin” in HoloLens 2.
So, other user can Sign In with the HoloLens 2 device.
The user can remove the person from the list.
*Only permanent user, Device Owner only can remove the person.
The person have to Sign In again by the guideline I show above.
Can set new PIN or Password once Sign In.
>Remove User
Tap Setting Button
Tap Account Option
Select Other Users
List of the Other Users added
You can select the user and remove from the list.
Permanent user and device owner only have permission to set other user as Standard user or Device Owner.
>FAQ
Is that Device owner & Standard user can remove anyone from the user list ?
Sign In admin account as Permanent User & Device Owner(Must use work email address). They have overall permission to handle and remove anyone the list. If Device owner, they also similar but cannot access other settings. If standard user, they only have permission to remove similar standard user only. And also standard user cannot access or setting in HoloLens 2.
If a user adjust the Window or any app , it will cause other user Sign In ?
It won’t cause other user, it’s just show the data and app installed by another user.
Can the HoloLens 2 handle by unlimited multi users?
Yes. The HL2 can handle a collaborative experience with up to 10 users at a time. *This is based upon the strength of your internet connection (same/multiple locations), or LAN connection (same location).
Can you use voice commands. (Enable/ Pause)
Yes, voice commands are available for use on the HoloLens 2.
There are a number of voice commands, some of the more useful commands being; “Go to Start”,“Close”, and “Select”.
You can find the full list of voice commands here.
Depends on the user
How to quit and restart the app if latency?
Make sure you open a app one time and close the tab properly. Sometimes the app will hide and create multiple pages somewhere if doesn't notice well. So it cause the HoloLens 2 latency. Just going to main menu by tap in your left hand. And you may can quit the app or either restart your app.
Can the HoloLens 2 handle by unlimited multi users ?
Although we can see from those docs that you can login to your HL2 with a Local Account or an Microsoft Account (MSA) things get more interesting when we consider Azure Active Directory because at the time of writing it is possible to have 64 AAD user accounts with the following options:
Azure web credential provider
Azure Authenticator App
Biometric (Iris) – HoloLens 2 only
PIN – Optional for HoloLens (1st gen)required for HoloLens 2
Password
>Notes
Connect to the WI-FI
If you progress past the Wi-Fi step and later need to switch to a different network while still in setup, you can press the Volume Down and Power buttons simultaneously to return to this step if you are running an OS version from October 2019 or later. For earlier versions, you may need to reset the device or restart it in a location where the Wi-Fi network is not available to prevent it from automatically connecting.
Also note that during HoloLens Setup, there is a credential timeout of two minutes. The username/password needs to be entered within two minutes otherwise the username field will be automatically cleared.
My work or school owns it, I own it
When you choose My work or school owns it, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens automatically enrolls in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available. In that case, you need to manually enroll HoloLens in device management.
Enter your organizational account information.
Accept the privacy statement and the end user license agreement.
Sign in by using your Azure AD credentials. This may redirect to your organization's sign-in page.
Continue setting up the device.
When you choose I own it, you sign in with a Microsoft account. After setup is complete, you can manually enroll HoloLens in device management.
Enter your Microsoft account information.
Enter your password. If your Microsoft account requires two-step verification (2FA), complete the verification process.
Windows Hello Iris Recognition
Disable Sign In with the Windows Hello Iris Recognition. And enable Sign In with a Windows Hello Pin, and make sure the require Sign-In in EVERY TIME.
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